Cloud Managed Networks (CMN) is introducing expanded managed service offerings, including Managed Network Services, Verkada Managed Services, Cisco Duo Managed Services, and Cisco Umbrella Managed Services. These services are designed to offload the day-to-day operation of network infrastructure, identity security, and physical security systems, reducing the need for internal IT resources and improving overall system performance.
Cloud Managed Networks (CMN) is expanding its managed services portfolio with new offerings across network infrastructure, physical security, and identity protection, including support for Cisco and Verkada environments. These services are designed to offload day-to-day operations, reduce reliance on internal IT resources, and improve overall system performance.
With increasing pressure on internal IT teams, these services provide a practical alternative: a fully managed approach that ensures critical infrastructure and security systems are continuously monitored, maintained, and optimized.
Scope of Managed Network Services
CMN’s Managed Network Services focus on the core infrastructure that supports connectivity across the organization, including firewalls, switches, and wireless access points.
The overall service scope includes:
- Network infrastructure
- Verkada security systems
- Cisco Duo (identity and access)
- Cisco Umbrella (DNS and web security)
Through a fully managed service model, CMN will support:
- Initial configuration and deployment of network infrastructure
- Continuous monitoring of network performance and availability
- Incident response and issue remediation
- Ongoing optimization to maintain stability and performance
Rather than requiring internal teams to manage these systems, CMN takes full responsibility for day-to-day network operations, ensuring the environment remains stable, secure, and high-performing.
Managed Services for Verkada Security Systems
In parallel, CMN offers a managed service tailored specifically to Verkada deployments, extending support beyond infrastructure to maintain the performance and usability of cloud-based physical security environments.
This includes:
- Continuous monitoring of device connectivity and system health
- Routine system checks and performance insights
- User onboarding and access configuration
- Structuring and maintaining permissions and security groups
- Supporting integrations with platforms such as Microsoft 365
CMN integrates technical oversight with administrative support, enabling organizations to maximize the value of their security systems without adding complexity to internal workflows.
Cisco Umbrella Managed Services
Extending security beyond physical environments, CMN also supports network-layer protection with Cisco Umbrella.
CMN delivers fully managed Cisco Umbrella services to protect users, devices, and networks through cloud-delivered DNS and Secure Web Gateway (SWG) security.
CMN manages the day-to-day operation and optimization of Umbrella environments, ensuring policies remain effective, users stay protected, and security posture continuously improves.
This includes:
- DNS-layer security configuration and ongoing policy management to block malicious domains before connections are established
- Secure Web Gateway (SWG) administration, including web traffic inspection, access controls, and policy enforcement
- Content filtering and acceptable use policy alignment, tailored to organizational requirements (e.g., student safety, compliance, or corporate governance)
- Continuous threat monitoring, alerting, and response to identify and mitigate risks in real time
- Deployment and management of roaming clients to extend protection to remote and off-network users
- Ongoing reporting and visibility into user activity, threat trends, and policy effectiveness
Cisco Duo Managed Services
Complementing network and web security, Cloud Managed Networks also strengthens identity and access management by integrating Cisco Duo managed services into its service portfolio.
This includes:
- Multi-factor authentication (MFA) deployment and configuration
- Policy creation and ongoing policy management
- User enrolment and lifecycle management
- Integration with SSO, VPNs, and cloud applications
- Regular access reviews and security optimization
This approach ensures consistent, secure, and scalable identity and access management across the organization.
Operational Impact & Flexible Engagement
CMN’s managed services deliver measurable improvements while adapting to each organization’s needs. Clients benefit from reduced reliance on internal resources, faster issue resolution through proactive monitoring, greater operational consistency, and clear visibility into system performance.
Every engagement is tailored, scoped around specific requirements including coverage, support hours, SLAs, reporting, and commercial structure. This flexible approach ensures organizations receive the right level of support as they grow, without unnecessary complexity or overhead.
Organizations can connect with CMN to design a solution aligned to their goals, environment, and budget.
About Cloud Managed Networks
Cloud Managed Networks (CMN) is a Canadian-based company providing advanced networking, cloud, and security solutions to organizations across North America. Since 1998, CMN has supported clients in sectors including education, healthcare, financial services, retail, and government.
As an approved supplier through OECM and Supply Ontario, CMN offers accessible procurement options for public sector organizations. CMN operates as a Strategic Business Unit (SBU) of Umbrella-Incorporated, delivering integrated consulting and technology services that drive operational performance and growth.
